Luckiest Casino Cookies Policy

At Luckiest Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookies Policy explains what cookies are, how we use them on luckiest.com, and what choices you have regarding their use. By continuing to use our platform after being presented with our cookie notice, you consent to our use of cookies as described in this document. We encourage you to read this policy carefully alongside our Privacy Policy to fully understand how we handle your data.

What Are Cookies?

Cookies are small text files that are placed on your device — your computer, smartphone, or tablet — when you visit a website. Here at Luckiest Casino, we use cookies to help our platform function correctly, to remember your preferences, and to understand how our users interact with our services. Cookies cannot run programs or deliver viruses to your device, and they do not access other information stored on your hardware. They are widely used across the internet to make websites work more efficiently and to provide useful information to site operators.

In addition to cookies, we may use similar technologies such as web beacons, pixel tags, and local storage objects. Throughout this policy, we refer to all of these collectively as "cookies" for simplicity.

Types of Cookies We Use

Our Luckiest Casino platform uses several categories of cookies, each serving a distinct purpose. Below we outline the types of cookies we deploy and explain why we use them:

Strictly Necessary Cookies

These cookies are essential for our website to function and cannot be switched off. At Luckiest Casino, we rely on strictly necessary cookies to:

• Enable you to log in to your account and maintain your authenticated session
• Process transactions and handle your deposits and withdrawals securely
• Detect and prevent fraudulent activity, bot use, and unauthorised access
• Apply geolocation and IP-based restrictions to comply with our legal obligations
• Remember items in your session and ensure pages load correctly

You cannot opt out of strictly necessary cookies, as doing so would prevent our services from functioning. These cookies do not store any personally identifiable information beyond what is technically required.

Functional Cookies

We use functional cookies to enhance your experience on our Luckiest Casino platform by remembering your preferences and choices. These include:

• Your preferred language — whether that is English, Spanish, German, French, or Portuguese
• Your selected currency (USD, BTC, ETH, SOL, TRX, USDT, or USDC)
• Display preferences such as game lobby layout and sorting options
• Whether you have previously acknowledged our cookie notice

Without these cookies, some features of our site may not work as smoothly, and you may need to re-enter your preferences each time you visit.

Performance and Analytics Cookies

At Luckiest Casino, we use performance cookies to collect information about how visitors use our website. This data helps us improve the quality and reliability of our platform. These cookies gather information such as:

• Which pages you visit most frequently and how long you spend on them
• Error messages you may encounter during your visit
• How you navigate between sections of our site, including our live casino floor and game lobby
• The type of device, browser, and operating system you use to access our services

All information collected by performance cookies is aggregated and anonymised. We use this data solely to improve our platform and we do not use it to identify you individually.

Targeting and Marketing Cookies

Our Luckiest Casino team may use targeting cookies to deliver advertising that is relevant to you and your interests. These cookies track your browsing activity across our site and may be set by us or by trusted third-party advertising partners. They allow us to:

• Measure the effectiveness of our promotional campaigns, including our welcome bonus and free spins offers
• Show you relevant advertisements on third-party websites after you have visited our platform
• Limit how many times you see the same advertisement
• Understand which marketing channels are driving new registrations

We do not sell your personal data to third parties. Marketing cookies are used only for the purposes described above.

Third-Party Cookies

Some cookies on our site are placed by third parties whose services we have integrated into our platform. At Luckiest Casino, we work with a number of partners — including game providers such as Evolution, Pragmatic Play, Hacksaw Gaming, and Nolimit City, as well as payment processors for Mastercard, Visa, Apple Pay, Google Pay, and Interac — and these partners may set their own cookies when their content loads on our pages. We do not control these third-party cookies and recommend reviewing the privacy policies of each third party for further information.

How We Use Cookie Data

Here at Luckiest Casino, we process the data collected through cookies for the following purposes:

• To ensure the security and integrity of your account and our platform
• To support our Anti-Money Laundering (AML) obligations, including transaction monitoring and wallet address screening against sanctions databases
• To detect IP masking, VPN use, and other attempts to circumvent our geographic restrictions
• To personalise your experience, including surfacing relevant games from our library of 3,000+ titles
• To improve the performance and design of our desktop and mobile platform
• To track your participation in promotions such as Drops & Wins, the Playson Jackpot League, and BGaming Million Drops campaigns
• To support the functionality of our loyalty program, including real-time point accumulation and gamification widget data

Managing Your Cookie Preferences

You have the right to accept or decline non-essential cookies. Our Luckiest Casino website presents a cookie consent banner when you first visit, allowing you to make your choices at that point. You can update your preferences at any time through our cookie settings tool.

In addition to our on-site controls, you can manage cookies through your browser settings. Most browsers allow you to:

• View the cookies stored on your device
• Delete all cookies or cookies from specific sites
• Block third-party cookies
• Set your browser to notify you when a cookie is being placed

Please be aware that disabling certain cookies may affect the functionality of our services. In particular, blocking strictly necessary cookies may prevent you from accessing the Luckiest Casino login page, completing transactions, or using features tied to your account. We cannot be responsible for degraded service resulting from cookie restrictions you apply at the browser level.

Cookies and Responsible Gambling

At Luckiest Casino, we also use session data and cookies to support our responsible gambling commitments. Cookies help us monitor gaming patterns and flag behaviour that may indicate a player needs support. We are proud to display GamCare and RGC badges on our site, and our responsible gambling tools rely in part on session tracking to function correctly. If you have concerns about your gambling habits, we encourage you to visit GambleAware, GamCare, or responsiblegambling.org for independent support.

Changes to This Cookies Policy

We reserve the right to update this Cookies Policy at any time to reflect changes in technology, legislation, or our business practices. When we make material changes, we will notify you through a prominent notice on our website. We recommend checking this page periodically to stay informed. Your continued use of the Luckiest Casino platform following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies or wish to exercise your data rights, please do not hesitate to get in touch with our team. You can reach us via live chat, which is available 24/7, or by emailing us at support@luckiest.com. Our Luckiest Casino operator is Kilbride Limitada, registered at the North American Cultural Center, Barrio Dent, San Jose, Costa Rica, company registration number 3-102-950215.